About us

FACTS

XAL USA produces luminaires and lighting systems for retail, office, hotel and residential spaces. XAL USA was incorporated in 2001 and is headquartered in New York City.

We are proud to showcase our 70,000 square foot facility in Oxford Connecticut. Truly exhibiting our mission of European design, manufactured in America.

At XAL USA we focus on vertical integration, our factory is home to our Production, Quality, R&D, Marketing, and Customer Service teams. We are able to streamline our processes and ensure short delivery times across the continent.

MISSION STATEMENT

It is our objective to develop lighting solutions that are extraordinary in terms of technology and design. Therefore, research and development are just as integral as first-class know-how in production and logistics. These competences enable us to respond flexibly to our customers’ requirements and realize specially tailored solutions quickly and efficiently.

Design and Innovation

Design and Innovation

XAL has over 30 years of experience in the development of high-quality luminaires. We lead the charge working with LED technology while others were still waiting to see where it would go. We have been manufacturing innovative LED luminaires since 2003 and are playing an active role in refining the technology.

Our facility in Oxford, Connecticut houses our research and development team. Having everything in house, we can design, rapidly protype, and test our fixtures faster and with better accuracy than ever before. We are constantly investing in new processes and technology so that we can offer our customers better, more energy efficient, and higher quality products.

Quality

Quality

Quality to us isn't just a one-time check.

From the moment material comes through our doors, it is thoroughly inspected to ensure our products will be built with consistency and meet our rigorous standards.

We are also proud to utilize a 100% outgoing product quality inspection. We audit the illuminiation, dimming, color temperature, color rendering index, and exterior finish. You can be positive every fixture that leaves our facility has been thoroughly tested and approved before it was packaged.

Warehouse

An efficient factory requires cleanliness, organization, and motivated employees to perform at the highest level.

Our factory exemplifies these standards. Our employees are hard-working, organized, and proud of their work. As reflected in our spotless warehouse.

Warehouse

An efficient factory requires cleanliness, organization, and motivated employees to perform at the highest level.

Our factory exemplifies these standards. Our employees are hard-working, organized, and proud of their work. As reflected in our spotless warehouse.

Electronic Production

One of XAL USA's key differentiators is our in-house electronic production department.

We utilize separate surface mount technology lines for assembling all of our circuit boards. One line is utilized for high quantity production runs, while the other has the flexibility to work on many unique and customized boards.

By bringing these capacities in-house, it allows us to be agile and flexible, whether you need 10,000ft of BASO, or a small customized order, we have the resources and capabilities to get it done.

Milling

A mechanical manufacturing department needs state of the art machines and skilled CNC tradesmen to properly utilize them.

XAL USA uses the highest quality machines in order to ensure our cuts, holes, slots, and grooves are accurate every time.

An inch here or there can make a big difference on site, with this in mind, we ensure our machines have precise tolerances less than a fraction of a millimeter.

Milling

A mechanical manufacturing department needs state of the art machines and skilled CNC tradesmen to properly utilize them.

XAL USA uses the highest quality machines in order to ensure our cuts, holes, slots, and grooves are accurate every time.

An inch here or there can make a big difference on site, with this in mind, we ensure our machines have precise tolerances less than a fraction of a millimeter.

Bending

Bringing new processes and know-how into our facility has had a great effect on our productivity and lead times.

A tiny inaccuracy can have a dramatic effect on any curved or rounded fixture. By bringing these processes in-house, we can quickly provide the highest quality fixtures and ensure precision through every part of the manufacturing process.

Welding

Our welding department is another pivotal addition to our capacities. We weld all of our SHAPES, VELA EVO, and HEXO EVO product lines in-house.

Once our profiles are bent, we have to accurately trim the excess and weld the part(s) together. We are continually adapting and adding to our manufacturing repertoire.

We look forward to showing you all that we can do!

Assembly

Our 70,000 square foot facility is built with a lean manufacturing "pull" system in mind, all processes culminating in the assembly hall.

LEDs are a delicate material, a small static shock that we couldn't even register on our fingertips can drastically reduce it's lifetime. In order to not only have a warranty but to truly stand behind our products, we maintain a 100% ESD (electro-static discharge) neutral assembly area.

Our floors are coated with an ESD protected paint. All our assemblers wear a protective coat, ESD gloves and grounding foot straps. They must also "buzz" into the assembly area, if they are not perfectly ESD neutral the gate will not allow them access.

Shipping

When it comes to our products, we want to ensure they not only work when they leave our facility, but also that they arrive on site in the same condition they left.

Our packaging and shipping department make sure no fixture is left un-protected or un-boxed. We take photos of each shipment's packaging process and utilize trustworthy logistics companies to ensure you receive our fixtures on-time and in perfect shape.

Service

Service

At XAL USA we pride ourselves on our committed service to you.

Our office and factory in Oxford, CT is home to both our Customer Service and Aftersales Service departments. Although we are currently working from home, we are still available and ready to help!

In addition, we have an office and representatives on the west coast to ensure we are here to help across the continent despite a time zone difference.

Our service department can be reached by emailing:

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or by calling:

(203) 262-9990

We are always here for you with any questions or concerns.